Help
Support
Steve is building TradeConnectAI for small trade businesses. If something gets in your way, tell him what you were trying to do. A screenshot helps.
Can't sign in
Check the email address, then use "Forgot password". After signing up, open the confirmation email on the same phone. If the link opens a new tab, sign in there — your setup carries on.
Poor signal
You can keep adding and editing jobs. They are kept on your phone and marked waiting, then upload once when signal returns. Photo checks need signal.
Photo won't upload
Try one photo at a time, and allow camera/photo access in your phone settings. iPhone photos are converted automatically.
Job not showing on another device
Make sure you are signed in with the same account on both. Open the app with signal so waiting jobs can upload. Photos, quotes and designs stay on the phone they were made on for now.
Quote or PDF export
Every figure in a quote can be edited. If the PDF won't download, use Print and choose "Save as PDF".