Privacy policy

When you sign up we store your email address and sign-in details. If you sign in with Google, we receive your name and email from Google. Business setup (business name, owner name, trade, postcode, preferred supplier and branch, rates, markup, VAT status, working hours) is saved to your account.

When signed in, jobs you create (customer name, phone, postcode, address, the problem, urgency, notes, status) are saved to your account so you see them on any device. Only your account can read them. Customer details are entered by you; you are responsible for having a reason to record them.

These are currently kept only on the phone or browser where you created them. They are not synced to our servers and are not backed up by us. Clearing site data or uninstalling removes them.

Room measurements and designs are stored on your device in the same way.

The app keeps a working copy of your account's jobs on your device so it works on poor signal, plus unsent drafts so you don't lose work. Copies are kept separate per account on the same device.

Only when you press a photo check or "Quote from photos" button, the selected photos (and trade and job description) are sent through our server to an AI model provider to produce a draft. The result is saved on your device. We do not use your photos for advertising. AI output is a draft for you to check, not a diagnosis.

We store your trial start and end dates, subscription status and plan on your account. Card payments are not switched on yet; when they are, payment details will be handled by the payment provider, not stored by us.

Feedback you send is saved to your account. A one-line quote is only used publicly if you tick the permission box, and then only with your first name and business name.

Screwfix, Plumbfix and Toolstation buttons open those suppliers' own websites. What you do there is covered by their privacy policies. We do not send your job or customer details to suppliers.

The app records simple milestone counts on your device (for example "first quote made"). They contain no customer names, addresses, job descriptions or photos.

We use limited third-party technical services to operate and understand the app, including hosting/performance and analytics services. These services may process technical information such as device/browser details, IP address and usage events. We do not use this data to sell personal information or for advertising. Fonts are loaded from a third-party technical service.

Essential technical/security cookies may be used where required by our hosting or security providers.

The app drafts replies; nothing is sent automatically. You copy and send messages yourself.

Under UK data protection law you can ask for a copy of your data, correction or deletion. You can delete your account yourself at Delete account, or email us.

Security: data saved to your account is sent over encrypted connections and protected by access rules so only you can read it. We do not claim end-to-end encryption.